Privacy Statement

Your Information: On purchasing a product from our online shop and as part of the transaction process, it is required for you to input your personal information, such as your name, address and email address. 

The rest of your contact information you provide is collected by Shopify and we have access to this information.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if you have subscrobed to our newsletter): With your permission, we may send you emails about our store, new products and other updates.

Shopify: This store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Consent: When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

Disclosure: If you violate our Terms of Service, we may disclose your personal information  if required by law.

Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

Third-Party Services: In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: If you click on a link from our store, you may be directed you away from our site. We are not responsible for the privacy practices of other sites.

Changes to This Privacy Policy: We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information: If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact info@moa.co.uk

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

What Are Cookies?

A cookie is a small file that is downloaded onto your computer when you visit a website. It allows us to recognize and tailor our site to you and it won’t harm your computer.

Opting Out of Cookies

If you prefer, you can restrict, block or delete cookies by changing your browser settings but that may mean that you won’t be able to add and buy products from our store.

Which Cookies Do We Use?

Cookie Name
Originating Domain
Purpose
Sessional or Persistent?
_session_id
www.moa.co.uk
Allows our shopping cart system to store information about your session (referrer, landing page, etc..) Unique Token - Sessional
_shopify_visit
www.moa.co.uk
checkout.shopify.com
Used by our internal stats tracker to record the number of visits to the shop Persistent for 30 minutes from the last visit
_shopify_uniq
www.moa.co.uk
checkout.shopify.com
Counts the number of visits to the store by a single customer Expires midnight (relative to the visitor) of the next day
cart
www.moa.co.uk
Stores information about the contents of your cart / shopping basket Unique Token - Persistent for 2 weeks
_secure_session_id
www.moa.co.uk
Stores session information for the checkout process Unique Token - Sessional
__utma, __utmb, __utmc, __utmz
www.moa.co.uk
Google Analytics tracking of who visits the store and from where, helping us to understand our customers Unique Token - Persistent for
a very short period